Privacy policy

Last updated: September 16, 2026

This Privacy Policy describes how MyCase (referred to as the "Site," "we," or "us") collects, uses, and discloses your personal information when you, the customer, access mycasestore.net (the "Site"), use our services, make a purchase on the Site, or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" mean any user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below, over the past 12 months. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you use our Site and Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact information such as your name, address, phone number, and email.
  • Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information such as your username, password, security questions, and other information used for account security purposes.
  • Customer support information such as any information you choose to include in your communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services (the "Usage Data"). To do this, we may use cookies, pixels, and similar technologies (the "Cookies"). Usage Data may include information about how you access and use the Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processing services, which collect payment information (such as bank account, credit or debit card information, and billing address) to fulfill your orders and provide the products or services you have requested, in order to perform their contract with you.
  • When you access our Site, open or click on emails we send you, or use our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the "Third-Party Websites and Links" section below.

Purposes for Which We Use Personal Information

  • Providing Products and Services. We use your personal information to provide the Services in order to fulfill our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns and exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, and facilitate returns, exchanges, and other account-related matters and features. We may also use this information to improve your shopping experience by enabling Shopify to match your account with other Shopify services you have chosen to use. In this case, Shopify processes your information in accordance with its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, or displaying advertisements for our products or services. This may include using your personal information to better tailor the services and advertising offered on our Site and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6(1)(f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, pursuant to Art. 6(1)(f) GDPR.
  • Communicating with You and Improving Our Services. We use your personal information to provide you with customer support and to improve our Services, for our legitimate interest in responding to you, providing effective services to you, and maintaining our business relationship with you. Pursuant to Art. 6(1)(f) GDPR.

Cookies

Like many websites, our Site uses cookies. For specific information about the cookies we use in connection with operating our store on Shopify, see https://www.shopify.com/legal/cookies. We use cookies to power and improve our Site and Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (for our legitimate interest in monitoring, improving, and optimizing the Services), and we may also permit third parties and service providers to use cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively affect your user experience, and some features and general functionality of the Services may no longer be available or may not work as expected. Furthermore, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

Our website also recognizes Global Privacy Control (GPC) signals, which allow you to opt out of certain uses or disclosures of your information. Where you have communicated your preference through GPC, we will treat that signal as a valid request to opt out of the sharing/targeted advertising of the browser or device on which it was sent, and, where we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. We do not recognize any other "Do Not Track" signal that may be sent from your web browser or device, other than Global Privacy Control.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide services to you and deliver advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products, or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or other companies within our corporate group, for our legitimate interests.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above in "How We Collect and Use Personal Information" and "How We Disclose Personal Information":

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Categories of personal information described in California's customer records law, such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information, and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data such as location information derived from IP addresses or other technical measures
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processing services, fulfillment partners, customer support partners, and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Over the past 12 months, we have "sold" and "shared" (as those terms are defined under applicable law) personal information for the purpose of advertising and marketing activities, as follows.

Category of Personal Information Categories of Recipients
Identifiers such as name, email address, and phone number Business and marketing partners
Commercial information such as records of products or services purchased Business and marketing partners
Usage Data Business and marketing partners

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to information that you choose to make public, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information that you make public, or for the accuracy, use, or misuse of information that you disclose or that is disclosed to you by a third party.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms of use. We do not guarantee, and are not responsible for, the privacy or security of these sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us at the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right to Portability: Under certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
  • Right to Restrict Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Right to Withdraw Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Right to Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our decision.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you, such as your email address and account information, to verify your identity before providing a substantive response to your request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need to verify your identity directly. We will respond to your requests in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us at the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or by lodging a complaint with your local data protection authority. If you are in the EEA, the list of responsible data protection supervisory authorities can be found here.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information may also be processed by staff, or by third-party service providers and partners, located in these other countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or an equivalent contract issued by the relevant regulatory authority in the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by phone or email at harapaneofficial@gmail.com, or by mail using the following address: HaraTeck合同会社, 574-0044, Ōsaka 大東市 諸福5-20-6, Japan.

For the purposes of applicable data protection laws, we are the data controller of your personal information, unless otherwise stated.